Privacy Policy
Last updated: 2026-10-21
This Privacy Policy describes how Seesail Outreach collects, uses, and protects your data when you use our creator discovery and outreach tools for TikTok Shop.
1. Who We Are
Seesail Outreach ("we", "our", "us") is a SaaS service operated by Shenzhen Ruikefeng Technology Co., Ltd., a company registered in Shenzhen, China (registered address: Room 2D, Unit 2, Building 25, Seine Time, Phase II of Zhonghai Kangcheng, No. 88 Qinghui Road, Huanggekeng Community, Longcheng Subdistrict, Longgang District, Shenzhen). Seesail Outreach helps TikTok Shop sellers discover creators and send collaboration invitations through official TikTok APIs and, when connected, the seller's own Gmail.
We operate multiple TikTok developer apps under the Seesail brand to serve different product functions.
Data Controller: Shenzhen Ruikefeng Technology Co., Ltd.
Contact: mio13266737796@gmail.com
Seesail is not affiliated with, endorsed by, or sponsored by TikTok or ByteDance Ltd.
2. Data We Collect
2.1 From TikTok Shop Partner API — Seller Authorization
When you connect a TikTok Shop seller account, we collect the following data under each scope you explicitly authorize:
- Seller scope: shop metadata (shop name, shop status, region), shop cipher, authorized seller profile identifiers
- Analytics scope: your own shop's aggregated performance metrics — views, clicks, orders, GMV — as reported by TikTok for your authorized store
2.2 Creator & Collaboration Data
- Creator scope: public creator profile data — nickname, avatar URL, content categories, creator tier, follower count, estimated GMV range, live streaming status. This data is publicly available on TikTok's platform and is used solely to display creator discovery results within your Seesail Outreach dashboard.
- Collaboration scope: invitation records you initiate within Seesail Outreach, and per-creator target_collaboration status values returned by TikTok
- Creator contact details a creator published themselves: some creators write an email address or a messaging handle into the public one-line bio on their own TikTok profile. When TikTok returns such a bio to Seesail, we detect the contact details it contains so that you can invite that creator. We do not scrape TikTok pages, and we do not buy, rent, or enrich contact data from data brokers. A creator may ask us to remove their details at any time via the address in Section 13.
2.3 From Your Use of Seesail
- Account email — used for login and account communications
- OAuth access tokens and refresh tokens — stored encrypted using AES-256-GCM; decryption keys are held server-side and never exposed to the browser
- API call audit logs — task_id, timestamp, API endpoint called, result summary (success / error code). Used for error diagnosis and compliance auditing.
2.4 Data We Do NOT Collect
- Creators' private contact details — we obtain no creator contact details from any private or non-public source. We use only what a creator has published themselves in their own public TikTok bio (see Section 2.2); we do not scrape TikTok pages, purchase contact lists, or infer addresses by any other means
- Your YouTube or Google account data for creator discovery — the YouTube feature reads public channel information with an application key only; we request no YouTube or Google account authorization for it, and we receive no private YouTube data (see Section 2.6)
- Your WhatsApp login, chats, or contacts — we never receive your WhatsApp login session, your chat history, or your address book. The browser extension only sends the messages you ask it to send, from WhatsApp Web in your own browser (see Section 2.7)
- Buyer / consumer PII — order buyer information is outside our API scope
- Financial or tax data — bank accounts, tax IDs, and payout details are outside our scope
- Advertising or profiling data — we do not deploy advertising pixels, remarketing tags, or behavioural profiling tools. We do use a privacy-focused product analytics service (PostHog) and an error monitoring service (Sentry), both configured to collect the minimum necessary — see Section 9
2.5 Google User Data — Gmail (Email Outreach)
When you connect a Google account to send creator-outreach emails through Seesail's Outreach product, we receive the following data via Google OAuth, under the only scopes we request (openid, email, gmail.send):
- Your Google account email address and basic profile identifier — used to show which account is connected and to send emails from the correct address
- An OAuth token restricted to the gmail.send scope — allows Seesail to send emails on your behalf, and nothing else
How we use and protect this data:
- We use the gmail.send permission solely to send outreach emails that you explicitly compose and trigger within Seesail. We never send an email without your direct instruction.
- We do not read, scan, or store the contents of your Gmail mailbox. The gmail.send scope grants no read access, and we request no read scopes. We store only the outreach task you created and the per-recipient delivery status (sent / failed).
- Google OAuth tokens are encrypted with AES-256-GCM at the application layer before storage (see Section 4). Disconnecting your Google account in Seesail revokes the token immediately; you may also revoke access at any time via your Google Account permissions page.
- We do not use Google user data for advertising, do not sell it, and do not allow humans to read it except with your explicit consent, where necessary for security purposes, or to comply with applicable law.
Limited Use disclosure: Seesail's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
中文说明:Seesail 对 Google 用户数据的使用与转移遵循上述 Google API 服务用户数据政策(含 Limited Use 受限使用要求)——(1) 我们仅使用 gmail.send 权限代您发送您主动创建并确认的建联邮件;(2) 我们不读取、不扫描、不存储您的邮箱内容,只保存您创建的发送任务与逐收件人发送状态;(3) OAuth token 经 AES-256-GCM 加密存储,断开连接即撤销授权。
AI/ML and Google user data. Seesail Outreach does not currently offer any AI-assisted feature, does not integrate with any third-party AI/ML service provider, and does not operate self-hosted or offline AI models. The only Google user data Seesail Outreach holds — your connected Gmail address and an encrypted OAuth token limited to the gmail.send scope — is never used to create, train, improve, or evaluate any machine-learning or artificial-intelligence model, and is never transferred to any AI/ML service provider, whether directly or through an aggregator. Should Seesail Outreach introduce an AI-assisted feature in the future, it will be built so that it never receives Google user data and will be disclosed in this policy before it is made available. The use of raw or derived user data received from Google Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.
中文说明:Seesail Outreach 目前不提供任何 AI 辅助功能,不集成任何第三方 AI 服务商,也不运营自托管或离线 AI 模型。我们持有的 Google 用户数据仅为您连接的 Gmail 地址与限定 gmail.send 权限的加密 OAuth 令牌,它们不会被用于创建、训练、改进或评估任何机器学习/人工智能模型,也不会直接或经由聚合平台转移给任何 AI 服务商。若未来引入 AI 辅助功能,将确保其不接触任何 Google 用户数据,并在开放前先在本政策中披露。对来自 Google Workspace API 的原始或衍生用户数据的使用遵循 Google 用户数据政策及其 Limited Use 要求。
2.6 YouTube Public Data — Creator Discovery (YouTube Data API)
Seesail Outreach uses YouTube API Services — specifically the YouTube Data API — to help you discover YouTube creators. This feature is available only when YouTube creator discovery is enabled for your account. We access public channel information only: the channel ID, channel name and handle, the public channel description, subscriber count, upload count, total channel views, channel thumbnail, country, the date the channel was created, and — for the channel's most recent uploads — their titles, thumbnails, publication dates, lengths, public view, like and comment counts, and whether the uploader has declared paid product placement. We read it with an application key held by Seesail. We do not request access to your YouTube or Google account for this feature, and we never receive private YouTube data; this is entirely separate from the optional Gmail connection described in Section 2.5.
Contact details shown for a channel are identified by Seesail only from that channel's own public description — for example an e-mail address the creator published there. YouTube does not provide creator contact details, and we do not scrape web pages, buy or rent contact lists, or infer addresses by any other means — the same commitment we make for TikTok creators in Section 2.2. Contact details stay masked until you choose to reveal them, and the first time you reveal a given channel in a calendar month counts against your monthly allowance.
We use this information solely to show creator-discovery results and channel profiles inside your Seesail Outreach dashboard, and to count the reveals your account has used. We do not sell it, we do not use it for advertising or profiling, and we do not share it with anyone other than the infrastructure providers listed in Section 10 that run the service on our behalf.
Because we obtain this data without any authorization from the channel owner, we store it for no longer than 30 calendar days; after 30 calendar days each stored channel record is either refreshed from YouTube or deleted, as required by the YouTube API Services Developer Policies (Section III.E.4.d). Contact details identified from a channel description are stored with that channel record and are refreshed or deleted together with it. The only thing we keep for longer is a per-month counter of how many reveals your account has used, which holds no YouTube data and is retained for billing (see Section 7).
By using YouTube creator discovery you agree to be bound by the YouTube Terms of Service. Google's own handling of data is described in the Google Privacy Policy. Because Seesail holds no YouTube or Google account authorization for this feature, there is nothing for you to revoke for it on your Google security settings page; the Gmail connection described in Section 2.5 can be revoked there at any time.
中文说明:Seesail Outreach 通过 YouTube API 服务(YouTube Data API)帮助你发现 YouTube 达人,该功能仅在你的账号开通后可用。我们只读取频道的 公开资料:频道 ID、频道名与 handle、公开简介、订阅数、视频数、总播放量、头像、国家与频道创建日期,以及该频道近期公开上传的标题、封面、发布时间、时长、公开的播放、点赞、评论数,以及上传者是否声明了付费推广,读取方式是 Seesail 自己持有的 API key。我们不申请你的 YouTube 或 Google 账号授权,也不接触任何非公开的 YouTube 数据——这与 §2.5 的 Gmail 连接是两条完全独立的路。频道的联系方式由我们从该频道自己的 公开简介里识别(YouTube 不提供这项数据),我们不抓取网页、不购买或租用名单、也不以任何其他方式推断;查看前一律打码,同一频道在同一自然月内第一次查看会计入你的月度额度。
中文说明(续):这些资料只用于在你的 Seesail Outreach 后台展示搜索结果与频道档案、并记录额度用量;我们不出售,不用于广告或用户画像,也不提供给 §10 所列基础设施服务商之外的任何第三方。由于这些数据是在没有频道主授权的情况下取得的,我们 最多保存 30 个自然日,到期即向 YouTube 刷新或删除(YouTube API 服务开发者政策 III.E.4.d);从简介里识别出的联系方式随该频道记录一起刷新或删除。保存更久的只有一个「本月已用几次查看」的计数,它不含任何 YouTube 数据,仅用于计费(见 §7)。使用本功能即表示你同意遵守 YouTube 服务条款;Google 对数据的处理见 Google 隐私政策。由于我们不持有你的任何 YouTube/Google 账号授权,本功能在 Google 安全设置页没有可撤销的授权项;§2.5 的 Gmail 连接可随时在那里撤销。
2.7 WhatsApp Messaging — Sent From Your Own Account
This feature is available only when WhatsApp messaging is enabled for your account. When you use it, messages are sent from your own WhatsApp account: our browser extension works inside WhatsApp Web, which you open and log in to yourself (by scanning its QR code) in your own browser, and it sends only the messages you ask it to send. Each message travels from your account to its recipient through WhatsApp (Meta). Seesail does not host anyone's WhatsApp account, and we never receive your WhatsApp login session, its QR code, your chats, or your contact list.
To run this feature, we store the following:
- The WhatsApp account you connect — a one-way hash of its number and a masked form showing only its last four digits, so that you can recognise which account is connected; its status (in use, paused by us, or banned) and the reason; and when it was first connected, last seen, and, if it happens, banned. We do not store the number of your WhatsApp account itself.
- Each message sent — the recipient's number in masked form, whether the send succeeded or failed, the delivery acknowledgement WhatsApp returned (sent, delivered, or read), WhatsApp's message ID, any error code, and the time. This record does not contain the message text.
- Your WhatsApp sending tasks — when you create a sending task, it holds the message text and each recipient's full number, so that the extension in your browser can send it. Wherever these numbers are shown to you or written to our logs, only the masked form is used.
- Your acknowledgement of our WhatsApp risk notice — which user in your account confirmed it, which version of the notice, and when.
Recipient numbers come only from WhatsApp numbers that creators published themselves in their own public profile bio — the same contact details, and the same commitment, described in Section 2.2 — and only for creators whose contact details you have chosen to reveal. We use the records above solely to carry out sending for you: to keep each account within its daily and hourly sending limits, to avoid messaging the same creator again too soon, to count sends against your plan, and to pause sending if accounts are being banned. See Section 7 for how long we keep them. WhatsApp's own handling of data is described in the WhatsApp Privacy Policy.
中文说明:本功能仅在你的账号开通 WhatsApp 发送后可用。消息从你自己的 WhatsApp 号发出:我们的浏览器扩展在你自己的浏览器里、由你本人扫码登录的 WhatsApp 网页版中工作,只发送你让它发的消息,消息经 WhatsApp(Meta)送达对方。Seesail 不托管任何人的 WhatsApp 号,也拿不到你的登录状态、二维码、聊天记录或通讯录。我们保存:(1) 你连接的号——号码的单向哈希与只显示末四位的打码号、状态(在用 / 被我们暂停 / 已被封)及原因、首次连接 / 最近在线 / 被封的时间,不保存这个号码本身;(2) 每条发送——打码后的收件号、成功或失败、WhatsApp 回传的送达状态(已发送 / 已送达 / 已读)、WhatsApp 消息编号、错误码与时间,这条记录不含消息正文;(3) 你的发送任务——为了让你浏览器里的扩展能发出去,任务里存着消息正文和每位收件人的完整号码;展示给你或写进日志时一律只用打码号;(4) 风险告知回执——你账号里哪位用户、在何时确认了哪一版风险告知。
中文说明(续):收件号只来自达人自己在公开简介里写下的 WhatsApp 号(与 §2.2 同一批联系方式、同一份承诺),且只限你查看过联系方式的达人。以上记录只用于替你执行发送:控制每个号每天、每小时的发送量,避免短时间内给同一位达人重复发送,计入你的套餐用量,以及在封号增多时暂停发送。保存期限见 §7。WhatsApp 对数据的处理见 WhatsApp 隐私政策。
2.8 Instagram / Meta Platform Data — Creator Discovery
This feature is available only when Instagram creator discovery is enabled for your account. To use it, you connect an Instagram professional account by logging in with Facebook (Facebook Login for Business) and choosing which Facebook Pages, and the Instagram professional accounts linked to them, to share with Seesail Outreach. We request only the permissions Meta requires for its creator marketplace: instagram_creator_marketplace_discovery, instagram_basic, pages_show_list, pages_manage_metadata and business_management.
For each Instagram professional account you connect, we store:
- its Instagram account ID and username, and the ID and name of the Facebook Page it is linked to;
- an access token for that Facebook Page, stored encrypted (AES-256-GCM) on our servers and never sent to your browser;
- the permissions you granted, when the account was connected, and which user in your Seesail Outreach account connected it.
We do not store your Facebook user access token: it is used only while the connection is being completed and is then discarded. We never receive your Facebook or Instagram password.
We use this connection, and any creator information Meta returns through it, solely to help you discover creators and reach out to them inside Seesail Outreach. We do not sell, license, or purchase this data; we do not use it for advertising or to build profiles of people; and we keep each customer's data separate and use it only for that customer. We handle this data in accordance with the Meta Platform Terms.
Retention and deletion. We keep a connection until you disconnect it. When you disconnect an Instagram account in Seesail Outreach, we immediately delete that connection, including its stored Page access token, together with the Instagram and Meta data we hold for that account under your Seesail Outreach account. You can also remove Seesail from your Facebook settings (Settings & privacy › Settings › Security and login › Business Integrations), which stops our access; to have what we stored deleted as well, disconnect the account in Seesail Outreach or email us at the address in Section 13. Meta's own handling of data is described in the Meta Privacy Policy.
中文说明:本功能仅在你的账号开通 Instagram 达人发现后可用。使用时,你用 Facebook 登录(企业版 Facebook 登录)连接一个 Instagram 专业账号,并自己选择把哪些 Facebook 公共主页、以及绑定在它们上面的 Instagram 专业账号授权给 Seesail Outreach。我们只申请 Meta 创作者市场要求的权限:instagram_creator_marketplace_discovery、instagram_basic、pages_show_list、pages_manage_metadata、business_management。每个连接的账号我们保存:(1) Instagram 账号 ID 与用户名、所绑定公共主页的 ID 与名称;(2) 该公共主页的访问令牌,在服务器端用 AES-256-GCM 加密保存,从不发到你的浏览器;(3) 你授予的权限、连接时间,以及是你账号里哪位用户连的。我们不保存你的 Facebook 用户令牌——它只在完成连接的那一刻使用,用完即丢;我们也从不接触你的 Facebook 或 Instagram 密码。
中文说明(续):这个连接、以及经它从 Meta 拿到的达人信息,只用于帮你在 Seesail Outreach 里找达人、联系达人;我们不出售、不授权他人使用、也不购买这些数据,不用于广告或给人建画像,每位客户的数据分开保存、只为该客户使用,处理方式遵守 Meta 平台条款。连接一直保留到你断开为止:你在 Seesail Outreach 里断开一个 Instagram 账号,我们当场删除这条连接(含加密保存的公共主页令牌),以及我们在你的账号下为该 Instagram 账号保存的全部 Instagram / Meta 数据。你也可以在 Facebook 设置里(Settings & privacy › Settings › Security and login › Business Integrations)移除 Seesail,这会停止我们的访问;要把我们存的数据一并删掉,请在 Seesail Outreach 里断开,或按 §13 的地址发邮件给我们。Meta 对数据的处理见 Meta 隐私政策。
3. How We Use Your Data
We use the data described above exclusively for the following purposes:
- Rendering your Seesail Outreach dashboard — displaying creator search results, shop analytics, and invitation management
- Executing actions you explicitly trigger — sending collaboration invitations, sending the outreach emails you have composed and confirmed, pulling analytics snapshots. We take no action on your TikTok account, and we send no email, without a direct instruction from you.
- Error diagnosis and service improvement — audit logs and error reports (Sentry) help us identify and fix failures in API calls or email sending jobs
- Product analytics — we collect feature-usage events (e.g. page views, outreach funnel steps) through PostHog to understand where users encounter friction and improve the product. Events are tied to a pseudonymous user ID, never your email or name; automatic click capture and session recording are disabled
- Compliance and audit — invitation records and API audit logs are retained to meet TikTok Partner API compliance requirements and applicable law
We do not use your data for advertising targeting, for training machine-learning models, or for sale or transfer to third parties.
4. Data Storage & Security
- Database: Supabase (PostgreSQL 17), hosted in the AWS ap-south-1 (Mumbai) region. Row Level Security (RLS) policies enforce strict tenant isolation — your data is never accessible to other Seesail users.
- Backend: Deployed on Render (cloud hosting provider).
- Frontend: Deployed on Vercel.
- Encryption in transit: All network connections use TLS 1.2 or higher.
- Encryption at rest: OAuth tokens (access_token and refresh_token) are encrypted with AES-256-GCM at the application layer before being written to the database.
- Access control: Internal access to production data follows a least-privilege principle. System access events are logged and retained for a minimum of one year.
We do not hold certifications such as SOC 2 or ISO 27001. If you require enterprise-grade compliance guarantees, please contact us before subscribing.
5. International Data Transfer
Seesail Outreach is operated by Shenzhen Ruikefeng Technology Co., Ltd. Our infrastructure involves servers in India (Supabase / AWS ap-south-1) and the United States (Render, Vercel edge network).
Under Thailand's Personal Data Protection Act 2019 (PDPA), Section 28, personal data may be transferred to a foreign country only if that country has adequate data protection standards, or if appropriate safeguards are in place. We rely on the contractual commitments (equivalent to Standard Contractual Clauses) provided by our infrastructure vendors (Supabase, Render, Vercel) who maintain their own data processing agreements.
For users in the European Economic Area (EEA), transfers of personal data to third countries are made on the basis of the Standard Contractual Clauses adopted under GDPR Article 46(2)(c) as incorporated in our vendors' data processing agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right of rectification — ask us to correct inaccurate data
- Right of erasure ("right to be forgotten") — request deletion of your personal data, subject to legal retention obligations
- Right to data portability — receive your data in a structured, machine-readable format (JSON)
- Right to object — object to processing in certain circumstances
- Right to withdraw consent — at any time, without affecting the lawfulness of processing before withdrawal
How to exercise your rights:
- Revoke TikTok authorization: Go to Seesail Settings → Connected Accounts and revoke any linked TikTok account. We will immediately stop calling TikTok APIs on your behalf and purge your OAuth tokens within 30 days. You may also revoke via TikTok directly at TikTok Connected Apps Settings.
- Disconnect your Google account: Go to Seesail Outreach Settings and disconnect Google. The gmail.send token is revoked immediately and we stop being able to send on your behalf. You may also revoke it yourself at any time from your Google Account permissions page.
- Disconnect your Instagram account: Disconnect it in Seesail Outreach. We immediately delete the stored connection, including its Page access token, and the Instagram and Meta data we hold for that account (see Section 2.8). You may also remove Seesail from your Facebook settings (Settings & privacy › Settings › Security and login › Business Integrations).
- Data export or deletion request: Email mio13266737796@gmail.com with your request. We will respond within 30 calendar days.
7. Data Retention
- OAuth tokens (TikTok and Google): Kept active until you deauthorize. Disconnecting your Google account revokes the gmail.send token immediately; every deauthorized token is purged within 30 days.
- Outreach email records: the outreach task you created and its per-recipient delivery status (sent / failed) are retained alongside the invitation records they belong to. We keep no copy of your Gmail mailbox, because we never receive one.
- Creator profile data: Public creator profile data received from TikTok is kept while the creator remains discoverable in Seesail Outreach and is updated when TikTok returns newer data. Creators may ask us to remove their data at any time via the address in Section 13.
- YouTube public channel data: Refreshed from YouTube or deleted within 30 calendar days of retrieval, as required by the YouTube API Services Developer Policies (Section III.E.4.d). Contact details identified from a channel's public description are stored with that channel record and follow the same limit. The per-month counter of reveals used holds no YouTube data and is retained for billing.
- WhatsApp messaging records: The connected-account record, the per-message send log, your risk-notice acknowledgement, and your WhatsApp sending tasks (which hold the message text and recipients' full numbers) are kept until you delete your Seesail Outreach account or ask us to delete them (Section 6). They are not currently deleted automatically after a fixed period.
- Instagram connections: Kept until you disconnect the account. Disconnecting immediately deletes the connection, its encrypted Page access token, and the Instagram and Meta data we hold for that account; they are not otherwise deleted automatically after a fixed period (see Section 2.8).
- Analytics snapshots: Retained for up to 12 months, then deleted or anonymized.
- Invitation records: Retained for 2 years to meet TikTok Partner API compliance audit requirements.
- API audit logs: Retained for 1 year, then deleted.
- Account data (email, settings): Retained until you delete your Seesail account. Upon deletion, OAuth tokens are immediately revoked, personal data is hard-deleted, and invitation records are anonymized.
8. Children's Privacy
Seesail is not directed to children. We do not knowingly collect personal data from individuals under 18 years of age. Under Thailand's PDPA, individuals under 20 years of age are considered minors for data protection purposes and require consent from a legal guardian.
If we become aware that we have inadvertently collected personal data from a minor without verifiable guardian consent, we will delete that data promptly. If you believe we have collected such data, please contact us at mio13266737796@gmail.com.
9. Cookies & Tracking
Seesail uses essential cookies plus two privacy-configured operational services: product analytics (PostHog) and error monitoring (Sentry). We do not use advertising cookies, tracking pixels, remarketing, or cross-site tracking.
- Authentication session cookie: Maintains your logged-in session. Required for the service to function.
- User preference cookies: Stores settings such as interface language and display preferences.
- Product analytics (PostHog): Stores a pseudonymous identifier (cookie / localStorage) to count feature-usage events such as page views and outreach funnel steps. Automatic click capture, heatmaps, and session recording are disabled. Never used for advertising.
- Error monitoring (Sentry): When an error occurs, a report (stack trace, browser and OS metadata) is sent to Sentry so we can diagnose and fix the failure. Not used for tracking or advertising.
No cookies are placed for advertising purposes, remarketing, cross-site tracking, or behavioral profiling.
10. Third-Party Services
Seesail Outreach integrates with the following third-party services to operate. Each has its own privacy policy:
- TikTok / ByteDance — TikTok Shop & Affiliate APIs (seller authorization, creator discovery, collaboration invitations). TikTok Privacy Policy
- Google (Gmail API) — sending outreach emails you compose, under the gmail.send scope only (see Section 2.5 for our Limited Use commitments). Google Privacy Policy
- Google (YouTube Data API) — public channel search and profile data for creator discovery, read with an application key; no YouTube or Google account access is requested (see Section 2.6). YouTube Terms of Service · Google Privacy Policy
- WhatsApp (Meta) — when WhatsApp messaging is enabled for your account, the messages you choose to send are delivered from your own WhatsApp account through WhatsApp; Seesail holds no access to your WhatsApp account (see Section 2.7). WhatsApp Privacy Policy
- Instagram (Meta) — when Instagram creator discovery is enabled for your account, finding creators through Meta's creator marketplace under the Instagram professional account you connect (see Section 2.8). Meta Privacy Policy · Meta Platform Terms
- Resend — transactional email delivery for our own system notices, and inbound mail handling for replies sent to our reply domain. Resend Privacy Policy
- PostHog — Product analytics (US Cloud, minimal pseudonymous usage events). PostHog Privacy Policy
- Sentry — Error monitoring (EU region, error reports only). Sentry Privacy Policy
- Supabase — Database and authentication hosting. Supabase Privacy Policy
- Render — Backend API hosting. Render Privacy Policy
- Vercel — Frontend hosting. Vercel Privacy Policy
We do not share your personal data with these vendors beyond what is strictly necessary to deliver the service.
11. Changes to This Policy
We may update this Privacy Policy from time to time. For any material change — such as adding new data types, new uses of existing data, or new third-party integrations — we will:
- Post an in-app notification banner at least 14 days before the change takes effect
- Send an email notification to your registered address at least 14 days in advance
Non-material changes (such as clarifications of existing practices or corrections of typographical errors) may be posted without advance notice. The "Last updated" date at the top of this page will always reflect when the policy was last revised.
12. Complaints & Reports
If you believe Seesail Outreach — including any message sent through Seesail Outreach — has violated these policies, applicable law, or your rights, you may submit a complaint or report at any time. This includes creators who wish to have their contact details removed.
- How to report: Email mio13266737796@gmail.com with a description of the issue, any relevant links or screenshots, and your contact information.
- Processing timeline: We will acknowledge receipt of your complaint within 3 business days and provide a substantive response or resolution within 15 business days. If a complaint requires longer investigation, we will notify you of the delay and the expected timeline.
Copyright infringement notices are handled under the DMCA process in Terms of Service Section 5.4 (24–48 hour response). Data-privacy access, rectification, or deletion requests are handled under Section 6 above (30-day response). This section covers all other complaints, including reports about outreach messages sent through Seesail Outreach.
13. Contact / Data Controller
For any privacy-related questions, data access requests, or complaints:
- Email: mio13266737796@gmail.com
- Data Controller: Shenzhen Ruikefeng Technology Co., Ltd.
- Response time: We aim to respond to all privacy requests within 30 calendar days.
If you are located in the European Union and believe we have not adequately addressed your privacy concern, you have the right to lodge a complaint with your local data protection authority.